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Journalist Fortune says that in the eyes of many of these words, Gerstner discredited itself as a leader. It was feared that he simply rhapsodist company and destroy revered in the market “shrine”. But time has shown that IBM is really first and foremost need was not to build accurate forecasts, and correctly establish the work with clients. Provide them with services and technologies that truly are in demand. To achieve harmony in work with clients was to reduce internal bureaucracy. To the surprise of many Gerstner was not mistaken by Data Processing. He was not mistaken in the future, when proclaiming slogans, setting the strategy IBM.